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UK & Crown Dependencies › Integrated care
UK & Crown Dependencies

Integrated care

One case, one key worker, and a list of the organisations involved — instead of a separate case in each one.

Integration

One case, not a case per organisation

One key worker

A named person is accountable, and the organisations around them are a list rather than separate cases that have to be reconciled.

One record

Primary care, community, mental health, social care, pharmacy and dentistry contribute to and read the same record.

One flow

Demand and capacity managed as one line across hospital, community and social care, with the real bottleneck identified.